Where Agencies Lose Money – and How to Get It Back
In this KanTime webinar, Jil Schexnayder is joined by Hannah Vail, Ashley Waller, and Tara Brid for a practical conversation about one of the biggest challenges facing home health agencies today: revenue loss that happens quietly between care delivery, documentation, and billing.
The discussion breaks down where money typically gets stuck, from incomplete notes and missing signatures to workflow gaps between clinical and revenue cycle teams. The group also shares a clear message that many agencies need to hear: these issues are usually not people problems. They are process problems, and with the right structure, they can be fixed before they impact cash flow.
Throughout the webinar, the team covers simple, actionable ways agencies can tighten operations, including more timely documentation, automated checkpoints, better communication between departments, and tracking the right performance metrics. It is a straightforward, useful session for agency leaders who want to reduce denials, improve accountability, and build workflows that support both stronger financial performance and better patient care.