How Intelligent Automation Is Molding Value-Based Care Delivery

It’s no surprise that process stressors are affecting post-acute care delivery. Between delayed authorizations, claim rejections, time-consuming intake processes, and more, patients are experiencing prolonged wait times for essential care, drugs, and treatments. This widens the gap between the care patients deserve and the level of care agencies are able to provide. But there’s a better way. Intelligent automation and administrative tools are paving the way to better care, enhancing the overall care process by eliminating the burden of manual processes. Automation can mend the care gap, ensuring patients receive the right care by the right people at the right time.

How Intelligent Automation Technology Minimizes the Burden On Patients and Their Families

Advanced Scheduling Engines Match Patients to the Best Clinicians

When scheduling in-home care appointments, advanced scheduling engines work to find the right clinician for the right patient at the right location. Solutions such as KanTime offer services that match caregivers with specific training and experience to patients with specific care needs.

Streamlined Intake & Referral Management Reduces Wait Times

Manual information transcription compromises the accuracy of data entry, with many intake forms requiring re-work. New technology provides agencies with the ability to configure and standardize custom payer checklists to confirm that all mandatory information is acquired before accepting a patient, eliminating time-consuming re-work that delays patient intake.

Streamlined intake processes facilitate faster throughput and shorter wait times, ensuring patients get into their appointments and receive care faster.

Medical History Is Documented and Stored for Continuity of Care

Intelligent automation provides agencies with the ability to streamline the collection and documentation of medical history. When medical history is stored for retrieval in EHRs and EMRs, care providers have full access to complete medical records. With accessible, reliable, and thorough records, practitioners can leverage a holistic view of a patient’s medical history to provide better care and make well-informed decisions.

Insurance Prior Authorization Expedites Care Delivery

Automation is eliminating 90 percent of cumbersome manual entry and information collection processes currently accomplished via fax and phone. Agencies can streamline the process of reviewing patients’ insurance authorizations, collecting the specific information required for payer requests, and sending the requests, ensuring patients receive the care they need when they need it.

Streamlining Claims Processing

Streamlined End-to-End Revenue Cycle Management and Medical Billing Automation solutions secure financial health, extricating staff to focus on patient care.

Some systems allow users to a) determine clinical requirements prior to creating a claim and b) eliminate common payment posting and processing barriers. Streamlining the collection of accurate information reduces claims denial rates, allowing patients to rest assured that their services are covered.

Intelligent Automation Technology: Providing the Right Care by the Right People at the Right Time.

From scheduling appointments to documenting patient data, internal process automation supports a patient-centered, seamless approach to care. KanTime’s post-acute care software solutions leverage automation to reduce friction in the care delivery process, ensuring patients receive the right care by the right people at the right time.

To experience how our agency management system equips agencies to deliver quality care, request a personalized demo.